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  • Customer Support / Deposit / Withdrawal / Tournaments and General inquiries.

    Hello Everyone!

    This sub-thread will be to help answering any of your questions or concerns, so feel free to ask and I will be more than glad to assist you.

    As the ACR Rep, my goal will be to make sure your opinions and feedback are heard by those making the decisions and help make your experience at America's Cardroom is a good one.

    This is the place to vent, share your poker hands, comment and suggest anything you want ( but let's keep it friendly).

    We look forward to hearing from you!



    ACR Rep.

  • #2
    How about starting a Ladies Only daily tournament on WPN I play the one on Pokerstars and its decent, but it seems not many other card rooms do these any more.
    Don't Be The Same....Be Better!

    Comment


    • #3
      Originally posted by pricey View Post
      How about starting a Ladies Only daily tournament on WPN I play the one on Pokerstars and its decent, but it seems not many other card rooms do these any more.
      Hi. I sent the feedback to the tournaments department so that they can take it in consideration. Let me know if there is anything else I can assist you with.

      Comment


      • pricey
        pricey commented
        Editing a comment
        Sounds good....Thanks!

    • #4
      Would you please consider increasing the minimum players required on the step 5 and step 6 tournaments? In my opinion it provides an advantage to players who lay back and late register which probably makes it tougher for the games to make. I would also suggest that you guys pay close attention to the possibility of collusion in these tournaments as players are certain to be seated next to one another. Im not making any claims of collusion just saying its too easy for cheaters knowing they are gonna be seated right next to each other. So again monitoring these tournaments closely would be a good security measure. Thanks for the ear.

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      • #5
        Originally posted by vegasbound10 View Post
        Would you please consider increasing the minimum players required on the step 5 and step 6 tournaments? In my opinion it provides an advantage to players who lay back and late register which probably makes it tougher for the games to make. I would also suggest that you guys pay close attention to the possibility of collusion in these tournaments as players are certain to be seated next to one another. Im not making any claims of collusion just saying its too easy for cheaters knowing they are gonna be seated right next to each other. So again monitoring these tournaments closely would be a good security measure. Thanks for the ear.
        Thank you for the feedback, I sent it directly to the Tournaments Department and also to the Security Team. Any other feedback or comments let me know, I'll be more than happy to assist.

        Comment


        • #6
          What is the schedule for the new software change? Is it starting Monday? How will that affect my account? If I did an account with the beta test, what happens to that account (I would be fine if it just disappears)?
          Good luck to you,
          Brian
          If you are looking for the password, it is in the first post of this thread https://poker.org/forum/main-forum/l...nom-org-league

          Anyone needing an ACR account please support the forum by creating one here: http://bit.ly/PokerForumACR

          Comment


          • #7
            Originally posted by PokerBricxjo View Post
            What is the schedule for the new software change? Is it starting Monday? How will that affect my account? If I did an account with the beta test, what happens to that account (I would be fine if it just disappears)?
            We will announce it very soon on our Social Media channels (Twitter, Facebook and Instagram) so please stay tuned! The accounts will not be affected so do not worry. We will specify all the details on our Social post.

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